No Refund Policy
Last updated: December 15, 2025
All purchases of our Dispute Letter Template are final. No refunds will be issued under any circumstances.
MyMedicalBillAudit offers a digital product—the Dispute Letter Template—for a one-time flat fee of $9.99. Due to the nature of digital products and instant delivery, we maintain a strict no-refund policy.
By completing your purchase, you acknowledge and agree that:
- The Dispute Letter Template is a digital product delivered immediately upon payment
- Once the template is generated and downloaded, the transaction is complete
- No refunds, credits, or exchanges will be provided for any reason
- This policy applies regardless of whether you use the template or achieve any particular outcome
The Dispute Letter Template is an educational document that:
- Provides a pre-formatted template based on your bill review results
- Includes placeholder fields for you to customize with your information
- Offers general language for requesting a review of billing charges
- Is delivered as a downloadable Word document (.doc format)
The template does NOT include:
- Legal advice or representation
- Guarantee of any outcome or savings
- Professional billing advocacy services
- Communication with providers or insurers on your behalf
- Follow-up support or assistance with disputes
Our no-refund policy exists because:
- Instant Digital Delivery: The template is generated and delivered immediately. Once downloaded, it cannot be "returned."
- Full Value Delivered: You receive the complete product at the moment of purchase. The value is in the template itself, not in any guaranteed outcome.
- No Outcome Guarantees: We clearly state that results vary and are not guaranteed. The success of any dispute depends on many factors outside our control.
- Educational Purpose: The template is an educational tool to help you understand the dispute process, not a service that guarantees results.
We want you to make an informed decision. Before purchasing, please ensure you understand:
- The free bill review is available without any purchase
- The template is optional—you can use your review results without it
- The template provides a starting point, not a guaranteed solution
- You should consult qualified professionals before taking action
- Results depend on your specific situation, insurance, and provider
Tip: If you're unsure whether the template is right for you, we recommend first consulting with a certified medical billing advocate or patient advocate who can provide personalized guidance for your situation.
At checkout, you will be required to acknowledge that you have read and agree to this No Refund Policy before completing your purchase. By checking the acknowledgment box and completing payment, you confirm:
- You have read and understand this No Refund Policy
- You agree that all sales are final
- You understand the template is for educational purposes only
- You accept that no guarantees of outcomes are made
If you have questions about this policy or our service before purchasing, please contact us:
Email: [email protected]
We're happy to answer questions before you make a purchase decision, but please understand that we cannot make exceptions to this policy after purchase.
By using MyMedicalBillAudit and purchasing our products, you agree to our Terms of Service, Privacy Policy, and this No Refund Policy.
My Medical Bill Audit is an assumed business name of RB Imports LLC, an Indiana limited liability company.